Frequently asked questions
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BasicsWhat is Citizen Consulting?
Citizen Consulting turns your business idea or early business into a clear Business Plan, Citizen Operating System, and AI Partner. You get a plan, tools, and next steps you can use.
Who is this for?
It is for founders, side-business owners, and small teams who want a clear plan before they waste more time. It works best when you want structure, not a long coaching program.
What are my two options?
Start with the free Best First Business Report if you do not know what to build yet. Choose the Full Build if you already have a business idea and want the full plan and tools built for it.
Which option should I choose?
Choose the free report if your main question is, “What business fits me?” Choose the Full Build if your main question is, “How do I turn this idea into a real plan?”
Best First Business Report
Free reportWhat is the Best First Business Report?
It is a free report that helps you choose a business direction. It looks at your work style, strengths, goals, limits, and business preferences.
How long does the free report take?
Plan for about 10 to 15 minutes. Clear answers make the report more useful.
Is it just a personality quiz?
No. Personality is only one part. The report also looks at skills, work history, goals, time, money, sales comfort, and the type of work you want to do.
What do I get from it?
You get a clear founder profile, your best-fit business direction, likely strengths, likely friction points, and a simple next step.
Do I have to buy after the free report?
No. The report is free and useful on its own. The Full Build is there if you want Citizen to turn the direction into a complete plan and working system.
Full Build
Main offerWhat is the Full Build?
The Full Build is the main paid offer. You complete a detailed survey, and Citizen turns your answers into a Business Plan, Citizen Operating System, and AI Partner.
What do I receive?
You receive a polished Business Plan, a working Citizen Operating System workbook, and an AI Partner grounded on your final materials.
What business types do you support?
The current products are SaaS, App, Ecommerce, Physical Product, Digital Product, Marketing Agency, Consulting, Coaching, Landscaping, and Health Clinic.
Can I use this if I only have an idea?
Yes, if the idea is clear enough to answer the survey. If you have no clear direction yet, start with the Best First Business Report.
Can I use this if I already have a business?
Yes. The Full Build can help an existing business reset priorities, improve its operating system, and create a clearer plan.
Is this a template?
No. The structure is standardized, but the content is built from your survey, your business type, your goals, and your constraints.
Process and timing
How it worksHow does the process work?
You choose a product, complete the survey, upload useful context, review an outline, approve the direction, and then receive the final pack.
What happens after I buy?
You receive instructions and the correct survey. Production starts after your survey is complete and usable.
What is the survey for?
The survey collects the information needed to build your plan. It covers your idea, customers, offer, goals, limits, risks, numbers, and current assets.
Do I need perfect answers?
No. You need honest answers. If something is unknown, say so. Unknowns are part of the plan.
Can I upload notes or files?
Yes. Notes, decks, research, customer notes, numbers, and past plans can help if they are useful and clear.
Do I need a call?
No. The default process is async-first. The survey, outline, files, and AI Partner are designed so calls do not have to lead the work.
What is outline approval?
Outline approval is the checkpoint before the final pack is built. You review the direction, priorities, and structure so major issues can be fixed early.
How long does delivery take?
Standard is 72 hours to outline after complete intake, then 72 hours after outline approval. Priority is 48 hours to outline, then 48 hours after approval.
Pricing and payment
CostHow much does the Full Build cost?
Standard Full Build is $3,600 USD. Priority Full Build is $5,800 USD. The checkout page is the final source of truth for current price and terms.
What is the difference between Standard and Priority?
The deliverables are the same. The difference is speed. Standard uses 72-hour delivery windows. Priority uses 48-hour delivery windows.
Why does it cost more than a template?
You are not buying a blank file. You are buying a structured intake, a built plan, a working workbook, and an AI Partner grounded on your materials.
When does the delivery clock start?
The clock starts when your survey is complete and usable. If key information is missing, production may pause until you provide it.
Deliverables and AI Partner
What you getWhat is the Business Plan?
It is the main report. It explains the business, the recommended direction, the priorities, the risks, the key numbers, and the next steps.
What is the Citizen Operating System?
It is the working workbook. It helps track goals, tactics, KPIs, risks, issues, decisions, lessons, finances, and notes.
What is the AI Partner?
It is an AI workspace grounded on your delivered materials. You can ask it about your plan, priorities, decisions, and next steps.
Why not just use ChatGPT?
ChatGPT is useful. The hard part is knowing what to give it, what to ask, how to judge the output, and how to turn the answer into a real plan and tools. Citizen gives you the process, structure, files, and grounded AI Partner.
Can I still use my own ChatGPT account?
Yes. Citizen does not replace your AI tools. It gives you a clearer base so your future AI use is more focused.
Will the AI Partner always know my latest business changes?
No. It knows the materials given to it. Monthly Optimization is how the plan, workbook, and AI Partner get refreshed as your business changes.
Monthly Optimization
After deliveryWhat is Monthly Optimization?
It is the monthly update layer after the Full Build. Citizen reviews what changed, compares plan to reality, updates priorities, refreshes the workbook, and updates the AI Partner.
Is it a consulting retainer?
No. It is a bounded monthly review and update cycle. It is not unlimited calls, unlimited messages, or open-ended support.
What do I get each month?
You get a Monthly Progress Review, an updated Citizen Operating System, and a refreshed AI Partner.
Do I need Monthly Optimization?
Not always. It is most useful if the business is active, changing, testing, selling, building, hiring, or fixing operations.
Guarantee, scope, and support
TrustWhat is the 30-day value guarantee?
If the finished Full Build does not give you clear value, contact us within 30 days. Citizen will review it, fix a real gap, or refund you.
Do you guarantee revenue?
No. Citizen gives you a clearer plan and better tools. It cannot guarantee sales, market demand, funding, or perfect execution.
What does Citizen not do?
Citizen does not replace a lawyer, accountant, doctor, therapist, investment advisor, software team, ad buyer, or sales team.
What if my business does not fit a product type?
Contact us before buying. Some adjacent businesses may still fit, but the listed products are the safest starting point.
What should I upload?
Upload only useful context: notes, numbers, research, past plans, customer notes, or files that explain the business. Do not upload sensitive information unless it is truly needed.
How do I ask a question before buying?
Use the contact page. Include your business type, where you are in the process, and what you are unsure about.
Still not sure?
Send a short message with your business type, where you are in the process, and what you are unsure about. We will point you to the right next step.